Where is humanity and where is not humanity?

Where is humanity and where is not humanity?

The boy was lying on the examination table uncomfortable  with pain .Two young lady was standing looking anxiously on the process i was doing .I was doing the ultrasound of the boy  and trying to find the cause of pain.
In the meanwhile one of the lady asked about the finding.Fortunately the boy was having no surgical cause and appear to to be suffering from so called Gas.So i responded to her inquiry in very positive way and assured her of  about the well-being of the boy.

Tears started steaming  from her eyes .The response was something unusual . I asked her,"why are are you so upset"?
Sir --what to say ?

Tell me--what is the matter?

Sir---thanks god ,the boy is having no serious problem .We are this boy  neighbours,we had to brought this boy for the check-up because his sister had just delivered and there were none to take care of this boy .The boy is being taken care by his sister .His father and mother  have abandoned this boy .
Why ?

Sir --- we  do not know exactly . Their parents has separated and each has married and living separately .
Sir ,this boy is being taken care by his sister .Sir ,since she has delivered a baby just now she could not bring the boy for his check up.
Sir ,we are neighbours,so we both decided to bring the boy for check-up

I was just listening.Before i could say anything,both lady left the room with the boy .

I was left alone to think -----the room was empty and my mind was even more empty .

Where is humanity and where is not humanity?